All Utility Meters and Valves Are City Property.
Authorized utility workers can turn on and off City meters and valves on your property.
Do not turn off your gas meter unless it is an emergency—if you smell gas inside oroutside the home.
If you can visibly see gas blowing, leave the area immediately and call 911!
Once a gas meter is turned off, it is NEVER safe to turn the valves back on yourself; safety and pressure checks are required before restoring service.
Call the City of Palo Alto 24 hours a day at (650) 329-2579.
So this is the thumbnail, but click here for the City’s Brochure on Gas Safety to be fully informed.